The National Information Research Center (MIRC) also known as the ISD Research Center has been refurbished and equipped with state-of-the-art ICT equipment to enable the department to collect empirical data from the public on government policies and programmes to inform decision making. The NIRC is the second phase of the National Information Contact Center (NICC), known as 311 Call Center, for addressing concerns and national issues.
The transformational agenda of the Department has been broken into four phases and phase one involves the restructuring of the organizational chart and realignment of the staff to new Divisions and Sections created with the support of the Management Services Division of the Office of the Head of Civil Service. Phase two will involve training and retraining of officers to man the new Divisions and Sections efficiently, he added.
Phase three involves renovation and refurbishment of all the offices of the Department across the country which has already started with the Research Division, Public Relation Coordination Division, Media Division and Access to Information (RTI) Division at the Head-office.
The last phase of the programme involves procurement of the needed logistics such as modern office equipment and cinema vans that would make the Department disseminate government information through multifaceted channels – online media channels, radio and television, newspapers and cinema vans.
